Privacy Policy

Cocoa Cabins (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website (www.cocoacabins.com).

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• Your data protection rights
• What are cookies?
• How do we use cookies?
• How to manage cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

Cocoa Cabins collects the following data:

• Personal identification information (Name, email address, phone number, mailing address, payment details when applicable)
• Booking details (check-in/check-out dates, special requests)
• Browsing data (IP address, device type, browser information, website interactions)
• Communication preferences and customer feedback

You directly provide Cocoa Cabins with most of the data we collect. We collect data when you:

• Book a rental through our website
• Sign up for our newsletter or promotional offers
• Contact us via forms, email, or phone
• Provide feedback through surveys or reviews
• Use our website (via cookies and analytics tools)

We may also receive your data indirectly from booking partners or third-party travel platforms when you book through them.

Cocoa Cabins collects your data to:

• Process and manage your booking
• Improve our services and personalize your experience
• Contact you with important booking information or customer support
• Send promotional offers, updates, and travel recommendations (if opted-in)
• Analyze website traffic and enhance our marketing efforts
• Prevent fraud and ensure security

We do not sell your data to third parties. We may share necessary information with payment processors, booking partners, and legal authorities when required.

Cocoa Cabins securely stores your data using encryption and access controls. Data is stored in Google Cloud Data Centers and retained only as long as necessary for legal and operational purposes. Once no longer needed, we delete or anonymize your data securely.

If you have agreed to receive marketing, Cocoa Cabins may send you emails about promotions, rental updates, and travel insights. You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us.

You have the right to:

• Access your personal data
• Request corrections to inaccurate information
• Request deletion of your data (under certain conditions)
• Restrict or object to data processing
• Request data transfer to another service provider

To exercise any of these rights, please contact us. We will respond within one month.

Cookies are small text files stored on your browser to collect website interaction data.

We use cookies to:

• Keep you logged in to your account
• Remember your preferences (e.g., language, booking details)
• Analyze website traffic and improve functionality
• Display personalized promotions and ads

You can configure your browser to reject cookies. However, this may affect certain website features. For more details, visit www.allaboutcookies.org.

Cocoa Cabins may contain links to third-party websites. Our privacy policy applies only to our website. Please review their policies before submitting personal data.

We review our privacy policy regularly and update this page accordingly. Last updated: February 2025.